Last updated: March 10, 2026
At Clenvix ("we", "our", or "us"), your privacy is our top priority. We have designed our AI-powered watermark removal and upscaling services with a fundamental principle: Stateless Architecture. This means we do not permanently store, analyze, or claim ownership of the images or videos you upload to our service.
When you upload a file for processing:
To provide our services, we collect account information via our authentication provider (Clerk), which may include your email address and name. We use this information solely for account management, security, and communication.
Payments are processed securely via Stripe. We do not store your full credit card numbers on our servers. Stripe handles all sensitive financial information in compliance with PCI-DSS standards.
We use privacy-friendly analytics tools (such as PostHog) to understand how our website is used and to improve our services. These tools track general usage patterns (e.g., page views, feature usage) but are configured not to capture personal identifiable information where possible.
We do not sell, rent, or lease your personal information to third parties. We may share necessary data with trusted service providers (e.g., Vercel, Stripe, Resend) solely for the purpose of operating our service. These providers are bound by strict confidentiality agreements.
You have the right to access, update, or delete your account information at any time. If you wish to permanently delete your account and all associated billing history, please contact our support team, or use the account deletion feature in the Clenvix dashboard.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us at support@clenvix.app.